Restart

RestartIn my day job, when I am asked to assist an employee with a problem, I often ask them a very important question. If their response is in the negative, I nearly always ask them to do this one thing before we go any further. This one thing has solved more problems in the type of work that I perform than anything else. Recently, as I asked an employee this question, she looked at me with a sheepish grin (one of those grins that said, “I know I should be doing this more often, but I’m not) and told me “no.”

Before I finish that story, I think the first time I remember seeing a verse next to his signature was during high school. You see, my dad’s company had gone out of business and for a period of 3-4 months, he had to go out-of-state for employment to provide for our family (if you only knew my dad – he is the best Christian I know). So, he got on a plane in Missoula, Montana and flew to southern California to work with my uncle in his construction business.

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“Hey – I Need Your Help…”

Serve2“Hey – I need your help,” he says to me as I walk by him and a few of his co-workers in the hallway.

I think to myself ‘I do have a name’ as I cringe and try to continue walking.

“You see, my PC has not been functioning properly ever since the new updates have been rolled out across the network,” says Joe Smith (name for anonymous employee). “You aren’t busy are you?”

Of course not, I just walk around the workplace all day.

“This has really been bugging me and has really hampered my productivity for the past week.”

If it has been this bad, why didn’t you call the help desk??

“I’ll just let you work on this and will be back in a bit to check on you.”

Hey buddy – don’t you realize I have a bunch of other things to do today?

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